Challenging and fun but underpaid. Company is wrought with old school politics creating a toxic culture. - Senior Engineer Lumen Employee Review

3.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The job is challenging and fun. Lots of exposure to new technology.

Cons

Underpaid. Very few opportunities for upward mobility. Loads of political nonsense leftover from the 80's. People are usually promoted or hired from within based on the "good ol boy" system or the number of years they have at the company (which is a completely irrelevant factor in determining if someone is right for a position...I have been in the industry for 15 years so I am not being biased). Senior management is still operating under the premise that workers should be satisfied just to keep their jobs in our current market, instead of rewarding performance with merit increases or even appropriate pay for the position. Pay overall is considerably lower than the going rates across the market.

Explore other reviews about Lumen

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

avatar
Lumen Response
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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