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      The WORST company I've ever worked for! - Accuont Manager/Sales Executive -Acquisitions Lumen Employee Review

      1.0
      Sep 18, 2013
      Accuont manager/sales executive -acquisitions
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only "pro" is that they had decent insurance benefits.

      Cons

      Micromanagement, lack of management support, unrealistic sales goals, revolving door mentalities, poor training, too many meetings, change in policies by the hour, and incredibly slow installation team and unskilled tech support.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      3.0
      Jul 3, 2026
      Critical operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

      Cons

      Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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