Pros
There really are not any pros since Centurylink took over. Medical has gone through the roof, while compensation has remained below national average. If your inept and lazy you will be rewarded.
Cons
All of the knowledgeable employees in the field are blamed for all of upper management's failures. Centurylink continues to wipe out jobs by contracting them out and forcing technicians to find new jobs or be forced to jobs they do not want. Mandatory overtime 8 hours a week, usually on a Friday when you have plans. Wages are the same in Seattle as they are in Iowa, no cost of living allowance. Managers do not have their employees backs, and create issues on the crews by having favorites. Management routinely turns a blind eye to racial, and sexual orientation discrimination, harassment, inappropriate use of language and subject matter. Failure to follow safety practices to get the job done. One crew is allowed to swear, make racist comments, talk about sex. On the other end of the hall in another room people are disciplined, and given intruction that they can and will be terminated for doing the same thing.