Improving for the most part - Manager Engineering Lumen Employee Review

4.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Good compensation Remote opportunities Great people in the director and below levels

Cons

Heavy work loads VPs and above still are a bit out of touch with how the world has changed since Covid. Sell off of fiber assets and treatment of employees going to new company

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Lumen Response
7mo
Thank you for your insight into working at Lumen. This will help us more clearly take any necessary action. One of our core operating principles is "Transparency" which means we value telling the whole story by representing information and data accurately, completely, and timely even when difficult. We're happy to have you on the team, thank you for the work you do with us.

Explore other reviews about Lumen

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

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Lumen Response
5mo
Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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