unfair treatment and lack of recognition - Software Engineer Lumen Employee Review

1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

"A fantastic place to work, characterized by strong teamwork and camaraderie. The on-shore team and leadership provide excellent guidance and support, which fosters a genuine team spirit. Everyone is willing to pitch in to help and share the workload.

Cons

The primary challenges stem from the local office culture in Bangalore, which often feels disconnected from the company's stated global values. The environment can be heavily influenced by internal politics, leading to an inconsistent and often unfair employee experience. Management & Recognition: There is a noticeable lack of equitable recognition for employee contributions within certain teams. The management style can feel unsupportive, creating an atmosphere where it seems individuals have to navigate internal politics rather than focus on collaborative work. This can be particularly isolating and demoralizing, as there isn't a strong sense of management having their team's back. Hostile Exit Process: The experience for departing employees is a significant concern. The notice period can become unnecessarily difficult, with a palpable shift in how individuals are treated once they have resigned. This includes being excluded from team activities and meetings, which feels counterproductive and unprofessional.

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Lumen Response
8mo
Thank you for sharing your feedback with us. We are sorry to hear about your experience. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. We appreciate your feedback and wish you all the best as you continue on with your career.

Explore other reviews about Lumen

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is great and awesome

Cons

None to be honest with yoy

2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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