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      Lumen

      Engaged Employer

      Lumen reviews

      It's not bad... - Solutions Engineer Lumen Employee Review

      3.0
      Sep 26, 2025
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and some plans have a HRA that the company contributes to and it rolls over from year to year if you keep the same plan

      Cons

      They replace seasoned and experienced employees with college connect applicants for less than 50% of what the job should pay.

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're glad to hear you found value in the benefits Lumen offers. We recognize the importance of retaining experienced employees and appreciate your perspective on workforce transitions. Thank you again for your feedback, as it helps us improve, and best of luck to you in your career.

      Explore other reviews about Lumen

      5.0
      Jun 19, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is great and awesome

      Cons

      None to be honest with yoy

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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