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      Lumen

      Engaged Employer

      Lumen reviews

      Overall positive experience. No consistency within company - Enterprise Account Manager Lumen Employee Review

      2.0
      Sep 24, 2025
      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay / Intelligent group of people to work with / Great partners within the tech space

      Cons

      No "Teamwork, Trust, and Transparency" which the company preaches. Do not forget this is a large publicly traded company. They answer to the shareholders and do not care about you as a "cog" in the wheel. My most successful quarter in sales of my entire career was the quarter I was laid off (wave 4 of 5 - 6000+ total layoffs in the span of 6 months).

      avatar
      Lumen Response
      8mo
      Thank you for sharing your feedback with us. We’re sorry to hear about your experience and your concerns around transparency, teamwork, and the impact of organizational changes. We know how important it is for employees to feel trusted and supported. At Lumen, We believe in showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We appreciate your feedback, as it can help us improve, and wish you all the best with the next step in your career.

      Explore other reviews about Lumen

      5.0
      Jun 19, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is great and awesome

      Cons

      None to be honest with yoy

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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