Okay experience, but not for everyone - Anonymous employee Lockton Companies Employee Review

3.0
Apr 21, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good office culture, at least from a social perspective, friendly and helpful colleagues., most of which I can see genuinely cared for my well-being. Pay and benefits are about average for the industry, but should probably be more given the massive double digit growth they've had recently. Privately held, which allows for more flexibility. Very client focused and are very aggressive in the market, which is good but not all the time. Good place to start your career and learn from some very intelligent and helpful colleagues.

Cons

Very antiquated from a technology standpoint. Along the same lines they are (at least on the P&C side) not forward thinking at all from business strategy perspective, which hurts their business relationships with carriers (heavy marketing efforts for almost every renewal=little loyalty from a carrier perspective when you're in a bind). Every new account brought in seemed to be a fire drill from day one and if for some reason it isn't, it somehow becomes one over time. Part of this is due to their commitment to client service, which is certainly a good thing, but I also think there is a constant mindset of having to justify your existence to your clients, which leads to a lot of unnecessary busy work. Colleagues tend to over-complicate simple tasks which lead to things not get done in a timely fashion and finger pointing. The culture can be fun, but it grows stale over time. Management talks about being nimble and adaptable to the times when in reality they're fine with the status quo. A select few in the AE ranks have subtle yet inflated egos, which isn't good when there's always talk about the "team". What makes these egos especially tough to deal with is that they're not obvious. I genuinely liked everyone I worked with there on a personal level, but it became obvious over time that a select few, professionally speaking, were only in it for themselves and really didn't care about the career trajectory of their colleagues. Before Lockton I worked with some outwardly arrogant and selfish individuals, and as tough as that was, at least I knew where I stood. My experience would have been much more positive had I gotten the chance to with other individuals, but that unfortunately never materialized

Explore other reviews about Lockton Companies

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

A true “team effort” environment. I think it really depends on who your team lead is and the dynamic of the group you work with. You will get a ton of experience fine tuning skills as they provide constant trainings and resources to learn. Decent pay when compared to competitor companies and great 401k plan. Plenty of company and marketing events. Hybrid work is great. Again to preface, who you work with can make or break the atmosphere, but everyone I’ve met has been extremely nice and willing to help. Opportunities to grow within the company.

Cons

Health benefits could be better. Company is really pushing new business and there can be a lot of work and last minute fires to put out that can feel daunting. There have been quite a few times I’ve worked late into the night to get things wrapped up. You need to self organize or things can easily fall through the cracks very quickly. A lot of meetings that can take up a majority of your day - leaving less time to get actual work done.

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

My team is great, from management to contractors.

Cons

Constant overtime due to poor planning and communication. Unbearably underpaid from market value While being in a specialty service department, we are constantly missing out on big events like the end of final year party or red Friday because account teams don’t plan ahead and we get stuck working their rush while they go and party.

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