Supportive culture with flat structure and self-driven paths - Senior Account Manager Lockton Companies Employee Review

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture that rewards independence and supports associates' development. Challenging work that is meaningful to clients and members. Supervisors who allow independence as long as the job gets done. Employee resource groups and leadership opportunities for those who seek them out. Great 401k match, good PTO, holidays, and benefits.

Cons

If you are used to hierarchical organizations, Lockton is very 'flat' and you may not have a career clear path that is right for you without developing one for yourself.

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Lockton Companies Response
1mo
Thank you for sharing your experience and for recommending Lockton! We’re glad to hear you’ve found the culture supportive and the work meaningful so early in your time with us. Our Associates are our greatest asset. We focus on providing the trust, resources, and opportunities needed for individuals to succeed, grow, and take ownership of their careers. While this approach may differ from more traditional structures, it’s designed to empower Associates to shape paths aligned with their goals and strengths. We appreciate your contributions and are glad to have you as part of the Lockton team!

Explore other reviews about Lockton Companies

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

A true “team effort” environment. I think it really depends on who your team lead is and the dynamic of the group you work with. You will get a ton of experience fine tuning skills as they provide constant trainings and resources to learn. Decent pay when compared to competitor companies and great 401k plan. Plenty of company and marketing events. Hybrid work is great. Again to preface, who you work with can make or break the atmosphere, but everyone I’ve met has been extremely nice and willing to help. Opportunities to grow within the company.

Cons

Health benefits could be better. Company is really pushing new business and there can be a lot of work and last minute fires to put out that can feel daunting. There have been quite a few times I’ve worked late into the night to get things wrapped up. You need to self organize or things can easily fall through the cracks very quickly. A lot of meetings that can take up a majority of your day - leaving less time to get actual work done.

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

My team is great, from management to contractors.

Cons

Constant overtime due to poor planning and communication. Unbearably underpaid from market value While being in a specialty service department, we are constantly missing out on big events like the end of final year party or red Friday because account teams don’t plan ahead and we get stuck working their rush while they go and party.

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