Don't be fooled by the pretty packaging... - Store Manager L'Occitane Employee Review

2.0
Dec 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Beautiful product, loyal clientele! Some of the best I've worked with, on both accounts.

Cons

Waste! Monthly window changes with props that were rarely kept. Waste! 3 year shelf life of product & then it's to be THROWN AWAY. Does soap really expire? Could it not be donated to hospices or shelters (which I did as a store manager...very hush, hush). Frequent shipments of already expired merchandise from corporate to stores. Unsafe! Some business practices put employee safety at risk. Unprofessional! Regional/Corporate management is completely ridiculous, worrying more about the color of ribbons on boxes than actual ways to increase sales. No Product! Basic stock and promotional items were frequently out. Outdated systems! Promotions for customers rarely rang up correctly in the POS system. Inventory system was painfully inaccurate. Frequent "freezes" or "crashes" of the POS. Poor communication! While some TOTAL falacies were told during the interviewing process, the lack of listening/poor communication on a daily basis is unmotivating, frustrating, and ultimately leads to seeking employment elsewhere.

Explore other reviews about L'Occitane

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Free product, great discount and gifts

Cons

long time on feet, storage unit was offsite

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

Need to bring your own device otherwise you get a pretty weak laptop to do your work

See reviews by: Helpful|Rating|Date|All