Better than nothing..? - Customer Service Desk Supervisor Kmart Employee Review

3.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

If you get on the good side with your manager, you may enjoy working here more. Usually there are opportunities for more hours if you want. If you work hard advancement opportunities are decent.

Cons

Favoritism is a HUGE thing within this company. I don't know if it's just my store, or the company, but just about everyone I work with agrees. HR plays favorites and gives good hours to the ones she likes more. Our policy is garbage, and management is too afraid of getting a negative review to tell a customer "No.". The shop your way rewards card has to much focus and if the associate doesn't have over 75% of their customers to have a rewards card, they get in trouble. So we have to shove the card at our customers and practically beg them to sign up. It's too much stress for such little pay.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good place to work i guess

Cons

boring overworked eburned out and raedy for more

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything was a pro. That place was awesome to work for!

Cons

The only con is that is no longer a store in our community. Sadly, it went out of business.

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