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      KAYAK

      Part of Booking Holdings

      Engaged Employer

      KAYAK reviews

      Good only for a short time, bad management leads nowhere - Anonymous employee KAYAK Employee Review

      1.0
      Mar 3, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty international vibe with offices in Europe, Asia, and US. If you're lucky enough to work in a project that involves different teams, you might travel a lot for business. Great opportunity to learn new things using the annual tuition fee. Decent work-life balance.

      Cons

      The only what KAYAK cares about is money. That's why they acquire smaller companies, destroy their product and brand and fire hundreds of people. The corporate culture is very American and very fake, with several layers of approvals for each public communication. Internal tools and technologies are lame and useless. None of the top management resigned or took responsibility for bad performance - and that's a standard in KAYAK because they would prefer to fire dozens of talented people instead of letting go inefficient, inexperienced managers and so-called VPs who are mostly pretending of doing something important.

      avatar
      KAYAK Response
      7y
      Thanks for the feedback. I am glad to hear you appreciate our diverse employees, work-life balance, and tuition reimbursement. Of course, I am sorry to hear your feeling that KAYAK only cares about money. To be a successful business we need happy employees who enjoy what they do. I would really value the opportunity to discuss your feedback in more detail. Please reach out to me when you can. That way we can work on addressing your concerns.

      Explore other reviews about KAYAK

      5.0
      Jan 27, 2026
      Content writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and interesting industry to be in

      Cons

      Sometimes too focused on the data and not the human experience.

      4.0
      Nov 24, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits: Healthcare had great coverage and affordable monthly payments. I also really appreciated the work-from-wherever policy as well as all the office snacks. Fantastic people: I genuinely loved the people I worked with—they made me feel like I belonged and was appreciated. My manager worked to build me up, something that can't be said for a lot of places. Travel perks: The ability to travel for work made this experience incredibly rewarding.

      Cons

      Slow mobility: Trying to get promoted felt like a moving goalpost—the expectations changed every six months and made it nearly impossible to get to the next step. Even then, the business was stingy about who gets promoted, which was incredibly discouraging after years of trying to prove myself.

      1
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