A great name on a resume, a terrible place to work - Anonymous employee KAYAK Employee Review

2.0
Oct 31, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big complex site (almost too big for itself) Fun co-workers (as long as they are underlings) Name recognition for your next job

Cons

No work/play balance Developers don't care about after-hours or fixing problems Terrible management gets hired and promoted Executives are out of touch with the people who work for them except for 1 You will never be heard by anyone that matters Lost the startup feel years ago

Explore other reviews about KAYAK

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and interesting industry to be in

Cons

Sometimes too focused on the data and not the human experience.

4.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits: Healthcare had great coverage and affordable monthly payments. I also really appreciated the work-from-wherever policy as well as all the office snacks. Fantastic people: I genuinely loved the people I worked with—they made me feel like I belonged and was appreciated. My manager worked to build me up, something that can't be said for a lot of places. Travel perks: The ability to travel for work made this experience incredibly rewarding.

Cons

Slow mobility: Trying to get promoted felt like a moving goalpost—the expectations changed every six months and made it nearly impossible to get to the next step. Even then, the business was stingy about who gets promoted, which was incredibly discouraging after years of trying to prove myself.

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