3.0
Nov 5, 2023
Current employee, more than 10 years
Cheadle, North West England, England
Recommend
CEO approval
Business Outlook
Pros
Discount, great colleagues, great products
Cons
The 'partners' are treated like cattle, they have taken away what was great about shopping at John Lewis for the customer which was having knowledgeable staff in their own area of expertise. Management have destroyed a great British institution leaving demoralised staff as a result of trying to be like all other retailers. They have basically 'killed the golden goose'.