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      World Class Service? - Senior Specialist Jet Employee Review

      1.0
      Nov 20, 2017
      Senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Snacks 128 + hrs of PTO (Hourly) Unlimited PTO (Salary) Free Movie

      Cons

      The core values do not apply to the company culture, even though there are those that trick you into thinking they do. "Trust, Transparency and Fairness" is now solely based off from what particular individuals think is. How is it fair to lose your number one manager over a small request? How is it fair that none of upper management demonstrates an interest until it is absolutely necessary? How is fair to not hire other managers/positions when there is a need right away?

      avatar
      Jet Response
      8y
      Glad to see that you highlighted a few of the things you enjoy and we agree there are some great benefits and perks to make it a great working environment for our Jet Heads! It sounds like you have some serious concerns regarding our core values and I would love to discuss them with you as I get started in my new role. I know we've seen some great leaders come and go and that’s always tough in any organization, but our team is committed to making Jet a great working environment for everyone. Please reach out to me directly so we can sit down and talk through your concerns. Howard S., Director of Member Services

      Explore other reviews about Jet

      5.0
      Jun 3, 2026
      Cabin attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good outfit

      Cons

      It was not a good outift

      5.0
      Aug 20, 2025
      Crew trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture was awesome, with one rule (Be Nice) I loved Jet. We kicked some major #$^^ so much so that Walmart bought us and killed us. We had fun, it was like working at an all night rave music and dancing while we worked. hard to describe, you had to be there.

      Cons

      the pay wasn't the best but the benefits more than made up for it. The insurance was fantastic, the fun we had at work was enough to make up for the lack of pay.

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