Horribly Managed and Toxic - NOT Truly Patient or Employee First - Clinical Territory Associate Intuitive Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Sense of helping others and Sales Training provided.

Cons

Terrible Managers that are toxic and have no idea how to lead others, OR correct those on the team that are full reps that are not pulling their weight. Pay is terrible for the crazy long hours worked, especially in this role where you will spend more time on site than the reps who are making 10x your full yearly pay. I have never seen anyone fired from this company, they are completely okay with mediocre performance even though that mediocre performance of others directly impacts YOUR pay. Some peers will be ready to promote prior to the "required 2yrs," but it will all depend on your manager and how much you suck up to them if you will EVER promote...had great reviews but managers hold grudges. CTAs your not really safe until your a full rep because unless you want to move somewhere that no one else in the company wants to go, the management will eventually let you sit in your spot until you leave to go make 100x the pay Intuitive is willing to put out to CTAs. Overall terrible work-life balance with unrealistic and outdated sales philosophy's. The thought behind the company is caring for the patient...but you learn quick it is anything but that....the motivation is case counts only, regardless if they need the system or not, or if the surgeon is ready for that procedure or not.

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Intuitive Response
3y
Thank you for your review, and we're sorry you had this experience. We take your feedback seriously and appreciate you taking the time to share it with us. As the leader of the commercial team at Intuitive, I wanted you to know that there are internal channels available and we’d very much like to connect with you to learn more about your experience and offer support navigating next steps. Please reach out to me directly, or our Careers mailbox: svc-hr-careers@intusurg.com. Thank you, Marc B.

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5.0
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Pros

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Cons

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Cons

If you're in an area that has good runway and they just need hands on deck with a supportive manager it's pretty straightforward career progression. However, there's a lot of territories that have been sold into a corner of sorts and because of the specific targets that absolutely need to be sold the management has gotten extremely picky and will specifically target reps from orgs such as JnJ, Applied and Medtronic to come in and flip the remaining surgeons that they've already been selling to.

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