Good pay and benefits but toxic work environment - Service Operations Technician Intuitive Employee Review

Able to provide care and value to patients all the way through - and on 40 hours a week, for real, with a culture that healthily jobs out a lot of stress. Everyone I work with is competent and glad to be here.

The above is not true for every corner of the company, and some places have gotten harder to exist in. Hours can run long in some places.

The da Vinci is a powerful robotics platform and still unmatched by just about everything else in the market. With the product that great comes the experience and access to work with healthcare professionals and hospital systems at a level that is extremely valuable for a long career Medical Device. Also, the value you provide in the technical experience, the training pathway and the Surgeon learning curve to autonomy and the feeling of growing production is great when all the pieces fall into place.

If you're in an area that has good runway and they just need hands on deck with a supportive manager it's pretty straightforward career progression. However, there's a lot of territories that have been sold into a corner of sorts and because of the specific targets that absolutely need to be sold the management has gotten extremely picky and will specifically target reps from orgs such as JnJ, Applied and Medtronic to come in and flip the remaining surgeons that they've already been selling to.