Powerful potential wasted by visionless management - Anonymous employee Ingenico Employee Review

2.0
Feb 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I give this company 2 stars, because I think the product still has some market potential, and there are still a lot of smart, good people working there. However, this company is falling apart. What used to make this a great place to work, is no longer. For a time, the company was emerging from dinosaur status and embracing new possibilities after their merger with Ogone and Global Collect. There was a focus on innovation, and everyone was very upbeat and eager to build a new company. However, after the mergers, the reality sunk in that after many years without product development the Ingenico ePayments offering is so far behind competitors, it is struggling to retain and attract new clients. Many optimistic, creative people have joined the company believing they can make a difference and turn the sinking ship around. The problem is with the very senior management and the board of directors; extremely conservative Frenchmen run this company; they are out of touch with the world of tech, and they simply don't get that to survive, they have to fully invent themselves.

Cons

This is a battleship who can't decide who it wasn't to be. It could be powerful, but instead, it is rusting and running out of fuel. All top management has been fired twice in two years. The strategy changes every 3 months. There is no employee development programs, and the company has no higher purpose. As a result, people who stay around there are only concerned with their own job security and survival. Ingenico is desperate, the company culture is "whoever can push their way to the feeding tube gets fed." So, everyone points fingers of blame at each other to survive. The company is bleeding talented people who burn out, or run out because they realize the place is in chaos. Stay away. Stay far away from this company.

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5.0
Oct 24, 2024
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CEO approval
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Pros

Flexible work culture helpful team

Cons

No cons as of now

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Ingenico Response
1y
Thank you for your honest feedback.
3.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team members who are willing to answer questions and provide guidance. The environment offers valuable insight into how large scale payment systems operate, which is beneficial for anyone interested in fintech or enterprise technology.

Cons

The internship-to-full-time pipeline lacks structure and transparency. Interns were told entry level roles would open, but timelines and follow through were unclear, leaving many in extended intern positions without defined conversion pathways. There appears to be an overreliance on long term interns as cost effective operational support rather than investing in structured development and conversion planning. Some interns remain in role well beyond a typical internship cycle, creating uncertainty around long term stability. Communication around hiring forecasts and headcount planning can feel overly optimistic. Expectations may be set publicly, but updates on budget constraints or shifting priorities are not communicated with the same clarity. Career progression for early talent is ambiguous. Without proactive sponsorship and clearly defined benchmarks, interns may struggle to understand what tangible milestones lead to permanent placement.

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