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      It was okay... - Client Support Specialist Indeed Employee Review

      3.0
      Oct 3, 2016
      Client support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were team bonding activities.

      Cons

      Using a proprietary CMS that needed to be desperately updated. Sometimes it felt a little bit like the book 'Disrupted' by Dan Lyons.

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      5.0
      Jun 9, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      10/10 place to work, would recommend to anyone!

      Cons

      I do not have any cons

      4.0
      Jun 3, 2026
      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      1
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