It’s a no for me, dawg - Customer Success Manager (CSM) Indeed Employee Review

1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great maternity leave and benefits.

Cons

After the merge, leadership threw Glassdoor and Indeed employees together with zero guidance. Indeed Sales had to fully take on the renewal process of Glassdoor without a clue how. Your sales teams NEED RESOURCES. They are like chickens with their heads cut off trying to hit ridiculous targets and don’t even know where to find existing IOs for contracts. As for the CS members you brought over from Glassdoor, don’t push them out. They are the glue holding everything together right now.

Explore other reviews about Indeed

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, people, flexibility, hybrid, internal systems

Cons

at times can be stressful

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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