2.0
Jul 31, 2013
Current employee, more than 1 year
Ottawa, ON
Recommend
CEO approval
Business Outlook
Pros
easy-in; common sense carries a lot of weight in interview; part-time benefits; able to excel, but it comes at a price;
Cons
- low pay - want the knowledge base of a pro for minimal wages; - too many moral-ethical conflicts regarding sales at all costs, i.e. pushing credit cards and return policies; - staffing based on sales, but low staffing = low sales. It is a downward spiral; - training is info based, not context based. Customers rarely want to know the features of a piece of equipment - they want to know how they can do this, that or the other thing. Current training does not answer to this need.