Long hours, frustrating, but good pay and promotion from within. - Management Associate Hertz Employee Review

3.0
Sep 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Compensation, Overtime, Sales Experience, Gain experience in management and customer service. Learn how to run a business. Learn about and drive all kinds of cars. Hertz turns you into a wheeler and dealer, a seasoned salesperson. At first you are a wad of cookie dough and after 6 months to a year, you're carved out of wood. Nothing fazes you after you get used to being screamed on a regular basis, constantly negotiating deals and prices and difficult Stressful situations. In general work is stressful since you're constantly running but feel this has been a huge growth experience. You either naturally move up or move out so this provides for constant openings and therefore opportunities to advance in the company. Some Sales reps and managers make crazy bank with bonuses and commission. This aspect of the job, especially during high-season can be very enticing and rewarding.

Cons

Many times without enough cars to meet demand. Cost-Cutting, stingy company culture. Cleaning Cars. Short-staffed frequently. Phone ringing while another person is on hold and you're doing a rental. Screaming customers because Hertz doesn't have their car or no car at all. It is frustrating to see so much potential for the company squandered. To make customers wait 30, an hour, 2-3 hours for their car they had reserved. Being yelled at and not being able to adequately plan and prepare for your business day because you don't have the inventory or personnel.

Explore other reviews about Hertz

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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