Overworked, stressed, and unappreciated! - Manager Trainee Hertz Employee Review

As a MT (new hire) I am left alone at one of the Richmond HLE location ALL ALONE, to run an entire location by myself. That means I am renting to customers, answering phones, cleaning cars, taking vehicles to get Maintenance Requests done, picking up customers, dropping off customers, picking up vehicles from body shops, etc. I work 10-11 hours a day, and most of the time without a break because I’m the only person at the location. I always get told to take a break, but how can I when I don’t have a lending hand. I also get told by management that I can’t work over 48 hours a week, but that’s completely impossible considering I have absolutely no help. Every week I asked upper management for help, and I’m told “NO” without an Legitimate Explanation as to why. Managers constant promise customers something, but when the customers comes in they are never anywhere to be found, and we get the curse outs because of something that they did. (This happens on a regular) promotions aren’t guaranteed. If a manager doesn’t like you on a personal level, they won’t promote you, regardless if the numbers you bring to the store. The company doesn’t care about their employees, they only care about their money.