Horrible - Manager Hertz Employee Review

1.0
Dec 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Drive a variety of cars. If you are lazy you will thrive in this company. Also, don't take into account any reviews from Park Ridge or Oklahoma City unless you are in administration. These employees work behind the scenes and have no customer contact.

Cons

To many to list. I'll hit the big ones. There is no need to be motivated or have any level of customer service with Hertz, as long as you can follow the sales dialogue and sell Loss Damage Waiver at the counter you will keep your job. Upper management is very reactive to situations and way out of touch with everyday lives in the stores. You will constatnly be threatened with your job for various things and you will never lose it unless you start to slump in counter sales. Honestly this company is that big of a joke. If you are salary or hourly be prepared to work more than industry average in hours and be paid less than industry average for job requirements. This is from the ground up with Hertz.

Explore other reviews about Hertz

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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