Some Mangers are Unprofessional - Customer Service Representative Health IQ Employee Review

2.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good Pay. Training decent. Fun on Zoom calls. Then it hits the fan.

Cons

I detected something not right with the company. Some were great managers some were not. Some managers cursed a lot. Even if that is your personality it is not for the workplace. I do not see how the company allowed that. Plus the job description said Mon thru Fri. When hired we were told we had one mandatory weekend during AEP. I did not want any weekends. My question was " will we have to work every weekend? " My question was not answered. Vacation days that they insisted we let our managers know we needed were (by the way)not going to be honored. I knew at that point to leave. Glad I did because I heard everyone was laid off.

Explore other reviews about Health IQ

5.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Our department had a great leadership team, and the company, overall had great leadership.

Cons

Unfortunately, the way things was structured was unsustainable.

1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing horrible horrible horrible. So many direction changes and they don't give you the position your hired for.

Cons

Management doesn't' know what their doing

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