Friendly staff but you feel like just a number - Customer Service Agent Hays Employee Review

4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and good events

Cons

So many people, you do become “just a number”

Explore other reviews about Hays

5.0
Jan 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have helped me land 2 contract, work quickly and are kind

Cons

I was the benefits were a bit more affordable

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for new recruiters to gain experience. A lot to learn. Younger crowd, fun teams.

Cons

Competitive, people that weren't succeeding would be put on PIPs and eventually let go. Can be some micro-managing. Not all managers created equal - some great, some not so great.

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