No longer a good place to work, avoid - Payroll Hays Employee Review

1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’re lucky, your reporting to can be nice, if you’re not lucky, then good luck. Diversity is good, L&D is ok

Cons

- Constant redundancies (whole departments in some cases) and still expect the same quality of service, despite working on a clunky system on old laptops with less heads - Outsourcing job tasks to India on a weekly basis, even customer facing roles - Good luck if you have an IT problem, that’s been outsourced too - Communications from the CEO Tom Way are cult like - Culture has dropped dramatically since Tom Way joined due to the very harsh and quick cost savings techniques - along with a smug sense of entitlement - Flexible working is being cut massively, likely have to be in the office full time soon - Morale is absolutely terrible, for example nobody wants to talk for two minutes at your desk in fear of being told off for being too loud by management - Speaking of, WAY too much management, nobody can make a decision - Staff are too scared to voice their opinion in fear of being in the firing line for redundancies. Even if they did, nothing would happen - All these cost cutting measures whilst the CEO refurbishes and expands his personal office to his ‘taste’ - They even stopped offering the flu jab to employees to save costs (under the guise of “low turnout”, which is false) - Management too busy on the phone all day to manage the department effectively, allowing the culture to spiral

Explore other reviews about Hays

5.0
Jan 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have helped me land 2 contract, work quickly and are kind

Cons

I was the benefits were a bit more affordable

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for new recruiters to gain experience. A lot to learn. Younger crowd, fun teams.

Cons

Competitive, people that weren't succeeding would be put on PIPs and eventually let go. Can be some micro-managing. Not all managers created equal - some great, some not so great.

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