Zero training and failed leadership. - Senior Field Service Technician Hach Company Employee Review

2.0
May 9, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of the time you're able to manage your own schedule when you work in the field. The pay is good as well.

Cons

Bad leadership with a yes man attitude that ends up making the guys below them suffer. The leadership has zero experience which is what they want. Leadership experience leads to people saying no to screwing their guys over and to people not micromanaging. They want micromanagers. Coming on board is the roughest time. They throw you to the wolves and expect you to learn on the fly. This makes or breaks many guys in the field. When you're lucky you get some on the job training, but it is only a few weeks worth and not in a row. Maybe two weeks OJT training and then 3 weeks on your own, and then another 2 weeks of training. This usually leads to techs looking poorly in the customer's eyes, and the customers don't get the quality they pay for.

Explore other reviews about Hach Company

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO Super friendly management and executives Accepting culture. You can actually be yourself (tattoos and all) Fantastic pay and benefits They treat their employees really well

Cons

I've been here for almost 2 years and I really haven't found any cons yet.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good hours, fairly simple tasks, some hybrid flexibility.

Cons

Constant micromanaging of performance and KPIs. Performance is posted to the entire department with each error highlighted, be it minor or major. I was actively discourage from asking for help, or questions if I was unsure about an aspect of the job. Myself and my cohort were also actively discouraged from speaking or communicating with one another. This bred more competition and animosity between some employees in tandem with the constant focus on KPIs and comparing scores. Contract-to-hire was on a case-by-case basis and was said to be performance based as well as seniority based. This didn't always track as managers would be inclined to favoritism and certain employees would get fast-tracked or left behind their initial hire groups without explanation. Terrible first responder system for medical emergencies and education to employees on how to handle it (which occurred frequently).

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