Micro Management, Poor Upper management - Fitness Consultant Gold's Gym Employee Review

2.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Almost every member that comes in is a familiar, friendly face. You'll make friends quickly, and easily. If your coworkers are very fitness oriented, they're usually a pleasure to work with and have a very positive outlook on life. Most fit people do. And if you're really into fitness, you'll love that fact that you'll get a membership for free under gold's employment. Also, really great benefits if you're working full time. They're really big on making sure you get a break, and make sure to not work you over hours.

Cons

When I accepted this job, the position I was taking obviously wasn't clearly illustrated to me. I thought I accepted a job as a sales person, but the job ended up consisting of a lot of cold calling, outreach and promotion. Actually selling a membership consisted of about 5% of my work week. Instead of communicating with people about the gym, I spent most of my hours leaving voice mails. My manager spent more time breathing down my neck than he spent in his office, and I hated it. You had to document your every action and turn it in at the end of the day, and even if you spent your entire day trying your very best, it was never enough. You will be expected to make around a hundred calls a day (not joking), that will consistent of sixty voicemails, fourty angry people, and ten potential members. You'll be expected to use your own gas to drive around to local businesses and beg them to promote you, and people will steal your sales all the time. The commission you'll make from all this work is next to nothing, and you'll get a very low hourly rate (usually minimum wage). It's the most stressful job I've ever had, and I've never done so poorly in sales. WOMEN, BEWARE. Working here is a boys club. Women are left alone to do their job if you work in childcare. If you are in management or sales, be prepared to be compared, in all of the wrong ways. You will be harassed and disrespected by the members, and receive equally bad treatment from coworkers, just more descrete.

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5.0
Jan 23, 2026
Recommend
CEO approval
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Pros

Free gym membership Discounted drinks, food, and merch Learn customer service skills and management style for gym organization

Cons

Lead time for broken equipment Dealing with difficult customers/finance issues

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is fun to learn personal training

Cons

Few of my co-workers if any could make a living working there.

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