Management didn't care about employees or gym members. - Customer Service Representative Gold's Gym Employee Review

Management was so passive it was almost nonexistent. There was no sense of teamwork or camaraderie -- not even basic respect -- at all, let alone room for growth or creativity. One guy worked there for four years without a raise. Lunch breaks/breaks in general were dismissed as luxuries. Front desk reps had to stand the whole time and aren't allowed to do anything, include read a magazine or go online, even if there are 5 people/hour coming in. Instructions and expectations were very unclear.