Supportive staff, but management is disengaged - Front Desk Associate Gold's Gym Employee Review

2.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff is nice at the location and the place is clean

Cons

The managers and regional managers do not care about member's request The upper management rarely communicates The owners do not check in the gym nor do they oversee the operations

Explore other reviews about Gold's Gym

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Free gym membership Discounted drinks, food, and merch Learn customer service skills and management style for gym organization

Cons

Lead time for broken equipment Dealing with difficult customers/finance issues

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is fun to learn personal training

Cons

Few of my co-workers if any could make a living working there.

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