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      Forever 21

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      Forever 21 reviews

      Customer service representative - Customer Service Representative Forever 21 Employee Review

      3.0
      Aug 16, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You'll obtain the experience. Offer good health insurance.

      Cons

      Pay rate is low, work mandatory overtime during the holidays with block off personal time off starting October till mid January.

      Explore other reviews about Forever 21

      5.0
      Jun 12, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was decent, managers were nice, & was scheduled to work every day

      Cons

      One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

      3.0
      Jun 8, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good discount and good coworkers

      Cons

      over worked by upper management

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