First data ruined fiserv - Customer Service Fiserv Employee Review

1.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

It used to be great, benefits Used to care about staff

Cons

Since our first data acquisition, they are cutting all remote employees, closing multiple offices and gutting the company. The culture is one of stats. Close your tickets, if you can't, you are not doing good. Someone closing all the way ones while you work the hard ones? Guess who looks better on paper... Good luck getting a promotion. Good luck getting more than 1.5% raise.

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4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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