Only if desperate for a job - Customer Service Representative Fiserv Employee Review

Bad software upgrades, rollouts, the branch capture, merchant capture doesnt work like it should banks calling in complaining, no Windows 8 support, no IE 10 support, banks leaving all the time (deconverting) for other processing companies. I have never worked for a conpany that will continuosly roll out bad software to customers, this only makes the job worse in my area. Lack of or no training, webcast training, which really is like a bad commercial, you watch and forget. The benefiets are terrible, medical insurance is high with high deductibles, you really cant afford to go to the doctor, and who ever came up with the PTO plan for time off, must have been a proctologist. I could not believe all the negative posts when I came to work here, but believe me they are true for the most part.