High turnover, high stress, low pay - Customer Solutions Fiserv Employee Review

2.0
Dec 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Stable pay and hours Insurance is alright Place is clean

Cons

Lack of communication with supervisors Feeling no one really cares they can replace you anytime You feel like a number and really low empathy for customers Asking for a day off is not a guarantee. If you have medical appointments, kids etc you have to stay on your supervisor to make sure your day off was approved. If they forget you get the point. Management pushes back when there is a problem needing a supervisor. They leave you hanging with unsatisfied customers on the line.

Explore other reviews about Fiserv

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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