Customer service agent - Customer Service Agent Europcar Employee Review

5.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, team leaders are great, great support, easy to pick up, great place to build your experience and gain more knowledge in customer service, great wage, busy environment.

Cons

Patience needed, customers may get a little abusive however as the support is great so its easy to handle, calls are always queueing.

Explore other reviews about Europcar

5.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Autonomy, culture, technology, stability & customer service.

Cons

Benefits are lacking for the management team.

4.0
Sep 16, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good managers and progression opportunities

Cons

Sometimes get lost in a crowd

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