Can be fun, but no opportunities - Customer Service Advisor Etex Employee Review

they take care of their employees

ongoing restructuring of operations team

I'd genuinely struggle to tell you. Anything I thought was good going in quickly ebbed away. I had other offers but I thought this place would have a decent culture (even though the pay was a bit naff) and opportunities to grow - how wrong I was!

The job you will do will not be the job advertised to you advertised There is a clock and dagger culture, with lots of backstabbing HR pull the strings of the managers, as opposed to managers being empowered to lead but ironically the HR team doesn't understand basic employment law There are ridiculous layers of bureaucracy, meaning lots of talk and meetings, but little action