Jan 18, 2019
English 1 Response
7yThank you for taking the time to share your experience at EF. It's a big commitment to come to China, and we do our best to make the relocation as smooth and worry-free as possible. We are therefore very happy to hear that you had a very positive onboarding and felt well looked after from our local staff. We understand that teaching is very demanding. We try to keep all teachers at or below their contract hours as this is in the best interest of our teachers and the quality of our classes. On those occasions when teaching hours do exceed contract hours, we do compensate for the extra hours. Thank you for your suggestion on providing more training to our support staff including our teacher assistants. This is an area that is often overlooked and one that we could, and should, focus more attention on.