Used to be better, new management has ruined most good stuff (Jess, James,..) - Customer Service Assistant Elior Group Employee Review

3.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Good team, good working hours

Cons

Current management is a wee bit of a joke

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Elior Group Response
1y
Hello, Thank you for taking the time to leave your review. We really appreciate our employee's feedback and it's important to us that our people feel supported by their managers. We would like to understand more about your thoughts on management. Please email hrsupport@elior.co.uk so we can discuss further. Kind regards The Recruitment Team

Explore other reviews about Elior Group

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We got paid every week which was nice. There was plenty of overtime available.

Cons

The location in which I worked didn't mandate breaks or lunches. Overworked

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home on Friday's.

Cons

*PTO is 2.5 Days your first year.. Given to you in April and October. *You can't make up hours *High Turnover *Management Reactive, Not Proactive *Management unwilling to learn. Make changes without understanding the processes and then get upset with Staff when things are not going the way felt it should. *Fire people without warning. Thursdays became very grim.

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