CSI Overpromises and Underdelivers, Compensation below market in ANY role - Sales Edenred Employee Review

1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong company to work for. Great people work there and are very loyal. Strong partnerships in the space and a well-respected company. You'll learn a ton about payments!

Cons

Lacking innovation even though it's in the name... This company will likely suffer in the coming years as competitors are miles ahead of them, but they don't see it. Management will pretend to listen to your ideas/suggestions but never take you seriously. You will get excited about the commission plans but likely make almost nothing. Compliance is hyper strict, and it seems like they enjoy shutting down your deals. Brown nosers flourish here. Management is highly underqualified. All employees don't seem to realize they would be able to make double their salary elsewhere. You'll never get a raise in your base salary despite superior performance. Never. Ever. The account management team that handles your accounts after you close them are way overworked, because they refuse to hire the right amount of people. Since they are overworked, there's a good chance your client will leave because they didn't get serviced correctly. Good salespeople tend to leave with a "this was a mistake" mentality after a year. They are very very cheap when it comes to spending money, even if it will make them more money in the long run. The marketing department isn't knowledgeable on how to drive leads into the business. Lots of manual processes that could easily be fixed but nobody takes action. Overall, a nightmare of a company to work for but you don't realize it until you leave. It's a slow burn.

avatar
Edenred Response
3y
Thank you for your valuable comments. We are always seeking to improve working conditions and compensation for our employees. While we feel our sales compensation plans are beyond market competitive, we will continue to monitor and craft ways to ensure our top performers are compensated as such.

Explore other reviews about Edenred

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with a special energy, a talent group of fighters in good spirit, great ambitions and greater people

Cons

The pain after big growth, to much control and push back

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Laid back atmosphere. Fast paced. Great work life balance. You get to challenge yourself on a daily basis that allows you to feel a sense of accomplishment.

Cons

Management Culture: The organization suffers from a lack of accountability at the upper management level. There is a frequent "finger-pointing" culture rather than a focus on collaborative problem-solving. Operational Disorganization: Internal workflows and processes are highly disorganized, leading to unnecessary friction in daily tasks. Communication Barriers: Significant language and communication barriers across global teams often stall progress on critical initiatives. Recruitment Transparency: The most disappointing aspect was the lack of honesty during the hiring process. The actual requirements and expectations of the role differed significantly from what was presented during interviews, particularly regarding flexibility and location. Technical Debt: The company struggles with significant operational inefficiencies and a lack of investment in modernizing its internal processes, which makes it difficult for high-level professionals to execute effectively.

1
avatar
Edenred Response
3w
Thank you for sharing your detailed feedback and for recognizing some of the positive aspects of your experience. We are committed to building a transparent, well-aligned organization, so it’s concerning to hear where we may have fallen short—particularly around communication, infrastructure, and the candidate experience. We are committed to fostering an inclusive environment where employees feel heard and supported, including when raising concerns or requesting assistance, and we take this input seriously as we continue to improve consistency and accountability across the organization. If you’re open to providing additional context, we welcome you to reach out at humanresources@edenredusa.com—your perspective can help us drive meaningful improvement.
See reviews by: Helpful|Rating|Date|All