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      EF Education First

      Engaged Employer

      EF Education First reviews

      Ambiente divertido pero muy demandante - Account Coordinator EF Education First Employee Review

      3.0
      Feb 21, 2025
      Account coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ambiente joven y rápido crecimiento

      Cons

      No tienen buenos salarios a comparacion del mercado

      avatar
      EF Education First Response
      1y
      Thank you for taking the time to leave a review. We're so glad to hear that you enjoy the dynamic, fun, and fast-growing environment at EF. We recognize that salary and workload are important factors for employee satisfaction. Every year, we work to evaluate our compensation packages to make sure they are benchmarked with our industry, and it's helpful to hear your feedback on low pay and workload as we evaluate this. Thanks again for sharing your honest feedback with us.

      Explore other reviews about EF Education First

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF Education First Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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