Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      EF Education First

      Engaged Employer

      EF Education First reviews

      Great first job, but easy to feel stuck with no upward movement after a few years - Anonymous employee EF Education First Employee Review

      4.0
      Jan 21, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people they hire are fantastic, there's no doubt about that. It's a fun, interesting place to work especially for a first job out of college. Having a bar in the building is a great place to network. What the company is all about - providing affordable global opportunities for students is inspirational and really exciting to be a part of. There are also many different departments so lateral moves between products are common.

      Cons

      The company most definitely lacks in professional development and any kind of upward growth. Within ET Sales, I have seen only a small handful people be promoted in years, instead they've been hiring from the outside instead of promoting internally. It's also expected that with some of the travel opportunities and great benefits - the salary is simply not competitive.

      Explore other reviews about EF Education First

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF Education First Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

      See reviews by: Helpful|Rating|Date|All
      Related searches: EF Education First jobs | EF Education First salaries | EF Education First benefits | EF Education First interviews
      EF Education First reviewsEF Education First reviews in CambridgeEF Education First review