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      EF Education First

      Engaged Employer

      EF Education First reviews

      Travel opportunities, but parking and roles are lacking - Customer Success Manager EF Education First Employee Review

      3.0
      May 15, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel, office life, remote for 1 day

      Cons

      No more CSM roles, need parking

      avatar
      EF Education First Response
      2w
      Thank you for your review, and for sharing your experience as a Customer Success Manager in the EF Austin office. Our Sales and Customer Success structure continues to evolve as we grow, and that growth would not be possible without our dedicated team members. If you’d like to talk through what this means for your career path, we’d encourage you to connect with your manager or your Recruitment and Employee Development team. Also, we continue to look for more convenient parking options available to staff and appreciate the note about this.

      Explore other reviews about EF Education First

      5.0
      May 20, 2026
      Sales and admissions coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work at. Lots of opportunities especially early on in a career.

      Cons

      Sometimes salary is not as competitive as other places in Boston area.

      avatar
      EF Education First Response
      2w
      Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
      4.0
      Jun 2, 2026
      Tour leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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