Pros
- Depending on the position and your attraction, it's an absolute blast to work - Guests come from all over the world, and Disney allows you to actually interact with people and converse with them, which allows for better guest interaction, and guest service - Scheduling as a CR (Part-time) is extremely flexible - Given a ton of HR tools through the HUB (Disney's CM site). My favorite example is being able to submit scheduling requests and days off through the HUB- not the old school way some businesses do it by asking a manager directly, or the "paper" way
Cons
- Management reaaaaaally sucks depending on where you're working at. Expect to be micromanaged- so much - Disney in general has changed a lot due to COVID, especially on the CM side. Guests have been more rude due to restrictions, rules, and especially with technology integration with the parks and lack of training to most of the cast on how to help out guests with the app, and just doing things in general. More ambiguity since post-COVID, and it has a lot to do with the executive decisions - CEO keeps making mistake after mistake, and keeps nickeling and diming the guests, and cutting the budget for the parks - Quality has gone down noticeably, but not considerably - Scheduling can suck in an instant once there is a change in leadership