Most recent reviews are Exec gaslighting. No change has happened - Anonymous employee Cotopaxi Employee Review

2.0
Mar 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here are great, hardworking and most importantly believe in the brand to have stuck through all of the chaos and toxicity. The sustainability and impact part of Cotopaxi is very inspiring to employees and it feels good to be part of doing good, this is why people want to be here. The products are great and Cotopaxi is a great brand that has just been mismanaged and has lost its soul, values and direction.

Cons

All of the most recent reviews are obviously from the leadership and exec team that instead of really doing the work of changing and creating a better working environment are focused on outside perception. This speaks volumes to the manipulation and gaslighting that the teams feel. There is no accountably for the exec team to change, so it falls on short staffed teams to do all of the work and make sure there is some stability.

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Cotopaxi Response
1mo
Thank you for taking the time to share this and for recognizing the team, the mission, and the brand. We recognize the concerns behind your feedback. We know trust is built through consistent follow-through, clear accountability, and alignment between what’s communicated and what teams experience day to day. We're actively working to close the gap between what we say and what teams experience, and we’re holding ourselves accountable to that by how we show up as leaders, team members, how we live our values and mission and in the consistency of the experience across the organization.

Explore other reviews about Cotopaxi

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Cotopaxi provides a strong sense of purpose that genuinely connects to day-to-day operations. The company empowers teams to build structure, improve performance, and drive meaningful change. ring my time here, Changes that have been made: strengthen team stability, elevate accountability, and implement processes that improved SLA performance, and enhanced safety. Leadership supports growth, and there is a real emphasis on building people and promoting from within.

Cons

The company is in the midst of a meaningful culture evolution toward stronger accountability and performance. As with any change, not everyone adapts at the same pace, which can create short-term challenges in team alignment.

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Cotopaxi Response
1mo
Thank you for sharing this, and for the specific callouts around accountability, team stability, and promoting from within. Those aren't small things, and it's meaningful to hear they're showing up in your experience. Change is rarely seamless, and we appreciate the honest framing of that. Building a culture of strong performance and accountability while bringing people along at the same time is real work and feedback like this helps us stay focused on doing it well. Thanks for being part of driving that forward!
5.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at a number of companies throughout my career and having seen a number of different cultures and working styles, feel very fortunate to have landed at Cotopaxi. I felt like I should make a post here after a friend of mine pointed out our Glassdoor rating when I said I was having a great time so far. The people and team I work with are excellent. It's a healthy positive culture, there's no politics, information hoarding, or some of the other baggage that you can find. It's genuinely a great group of people trying to do great things for the customer and the company. The management team is accessible and generally very nice. I've worked with mercurial CEOs and crony executive teams who kept everyone on eggshells and would jump on people any chance they had. Cotopaxi is very, very definitely not that place. They seem thoughtful and try to do the right things but I also know that there have been some hard decisions made in the past year, and not everyone has been happy about them. My exec team member has been very open to hearing feedback and it seems like they're listening. So overall a great experience thus far and look forward to being here for much, much longer.

Cons

Honestly, the management team could be a bit more organized in planning more than a few weeks ahead to help everyone have time to do their best work, but this is one of the things that they're listening to and I feel like it's getting better.

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Cotopaxi Response
1mo
This just made our day! Thank you for sharing it. We know the Glassdoor rating doesn't always capture what it actually feels like to work here day-to-day, so we're really glad you took the time to write it out. The culture you're describing - people who genuinely care, leadership that listens - is something we work hard to maintain as we grow. It's not always easy, but it matters to us deeply. We're lucky to have you on the team. Here's to many more months ahead!
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