Recruitment - Client Operations Manager Cielo Employee Review

2.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and benefits are great.

Cons

Job security is not consistent, constantly letting go of amazing talent and hiring AMEA employees as replacements.

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Cielo Response
1y
Hi, this is Brooke Johnson, VP – Operational Excellence. Thank you for sharing your experience and feedback. Please know we value the contributions of all our people, regardless of their location or background. As a global company, we require talent in various regions to better serve our clients and meet their diverse needs. We are committed to an inclusive and diverse workforce, and our hiring practices reflect this commitment; we do not replace employees based on their location or any other discriminatory factors. If there is anything else you’d like to discuss in confidence, you can contact me at Brooke.Johnson@cielotalent.com to help us continue improving our practices for a positive and supportive work environment for everyone.

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5.0
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Cons

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3.0
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Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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