I'd give 0 stars if I could - Talent Acquisition Cielo Employee Review

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible schedule

Cons

Marissa Geist is without a doubt the worst CEO I've ever come across in my life. I honestly don't know how she sleeps at night. She will scream transparency until she is blue in the face and then layoff every single US employee under the guise of "low volume" when in reality she is pushing everyone out to hire overseas so she can line her pockets and hire more unnecessary chief officers. If you work here, RUN. And if you were thinking of working here, run faster.

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Cielo Response
2y
Hi, this is Laura, I’m a Client Services Manager at Cielo. First, let me say that I get why you’d post a message like this. This year has been hard and just like many other companies, we’ve seen many of our colleagues leave as a result of changes in client volumes. I empathize with what you’re saying, as my team was also impacted by the difficult decisions our leaders have had to make. I understand why the changes had to be made, though, and my leader has been a great partner in bringing our team along with the messaging. And yes, our teams are becoming more global but so are our clients and their expectations that we’re able to support their hiring needs globally. I’ve worked with Cielo for over 12 years now and I’ve seen Marissa lead in many different roles. I actually feel bad that since she stepped into the CEO role, the challenging market has prevented her from being able to lead as the Marissa that has inspired us all for so many years. She’s open, transparent, driven, humble, and empathetic. I guarantee she’s read this, and my advice to you is that you reach out to her to have a conversation. I, for one, appreciate that she’s willing to say anything at all when she and our leadership team are faced with these difficult decisions – they could just keep moving as though nothing happened, but I know they care and are doing the best to take care of those who exit as well as those who stay. If you’re not comfortable connecting with Marissa directly, contact People & Culture or another member of the senior leadership team.

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5.0
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Cons

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3.0
Jun 22, 2026
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Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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