Use caution if you're considering applying - Senior Recruiter Cielo Employee Review

1.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Working from home - they have a lot of employees working remotely and they offer great training

Cons

First, there is no job security. If your client discontinues the contract with Cielo, you are on your own to find a new position within 1-2 weeks typically. They don’t just place you in a temporary role until transfer. Plus, the last few January/Februarys they have just decided to cut employees for NO good reason, even after the company does well. Second, the culture is frantic–you’ll be expected to handle requisition loads up to 80-100 (not entry level either), which is not feasible for professional positions. My last two “leads”was a micro-managers that make you feel on edge every time they call. I typically never felt that I was doing things right – I was just waiting to be told what I did wrong “this time” Many employees don’t take their vacation because they don’t feel like they can take the time and/or they don’t want to overwork their already overwhelmed co-workers. Third, the benefits are not competitive. We previously had a good PPO plan, but they switched to all high deductible plans (even the PPO’s have outrageous deductibles). The 401K Match is 1.5% on 4% - not at all competitive. The vacation plans are good and you increase quickly.

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Cielo Response
7y
Hi, this is Tara Cassady, EVP of Client Services for the Americas. Thank you for your feedback about the training and work-from-home opportunities we offer. Our goal is to empower our people to own their success, and to give them the flexibility they need to create a sense of work/life balance. I know the workload can be demanding at times, but leaders should be working with their teams to help manage priorities and expectations. I’m sorry if that wasn’t the case for you. Account transitions do happen in our industry, and when they do, we do everything we can to assist our people in finding internal positions. With respect to your mention of benefits, our People & Culture team reviews our Total Rewards package on an ongoing basis to ensure we are accommodating our employees’ unique needs and that we remain competitive in the market – I’ll be sure to share your feedback with them. Your post indicates that you’ve already left Cielo, but if you’d like to share more specifics about your experience, you can contact me any time at tara.cassady@cielotalent.com.

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5.0
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Anonymous employee
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CEO approval
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Pros

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Cons

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4.0
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CEO approval
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Pros

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Cons

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