Feb 8, 2026
Cielo Response
2moHi, this is Molly Thiel, Chief Operating Officer. Thank you for taking the time to share your candid feedback, and for your five years of commitment to Cielo. I appreciate you calling out several of the benefits we work hard to maintain, including remote work flexibility, our comprehensive benefits package, and our 401(k) program.
I also want to acknowledge your concerns about our workforce strategy and the organizational changes you’ve experienced. As the RPO market continues to evolve, we’ve expanded our global delivery model both to remain competitive and to better align with the geographic distribution of our client portfolio. I recognize that these changes can be difficult and have a real impact on our people and on how work gets done.
We value the experience, perspective, and feedback of our team members, and we don’t take that lightly. Your input is important, and – as with all feedback we receive – it will be considered as we continue to evaluate and refine our delivery model.
If you’re open to sharing more specific feedback or examples from your experience, I welcome you to reach out to me directly at Molly.Thiel@cielotalent.com.