Customer Service Agent - Anonymous employee Cathay Pacific Employee Review

3.0
Apr 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chance to interact with people from various different backgrounds, including celebrities/public figures in some cases. If you speak foreign languages, you may have the opportunity to use them when interacting with certain people.

Cons

Schedules may be irregular. Because flights may depart/arrive at times when people are normally asleep, it may take a few days to adjust to the working schedule.

Explore other reviews about Cathay Pacific

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for work life balance

Cons

salary is low comparing to other full service airlines

3.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

cool people work here now

Cons

lots of restructuring and anxiety

See reviews by: Helpful|Rating|Date|All